Cancellation Policy for 1:1 Therapeutic Yoga sessions
24 hours notice for any cancellations
From 1st February 2017, as courtesy to your practitioner and other families accessing the service, we respectfully ask that you provide a minimum of 24 hours notice for any sessions you are unable to attend.
Failure to notify us within 24 hours will result in you being charged your full session rate: The cancelled session fee will need to be collected prior to your next session. If you are invoiced monthly for sessions the cancelled session fee will automatically be added to your next invoice.
To cancel or reschedule your appointment: Call Special Yoga Reception on 020 8968 1900
We will then inform the practitioner
Special Yoga is always happy to try to re-arrange your session with your practitioner or a cover practitioner, where appropriate. In return we will make every effort to offer at least 24 hours notice should we need to reschedule or cancel your session.
Thank you for your cooperation,
The Special Yoga Team